Refund Policy
Last updated: 2026-09-13
We want you to order with confidence. Here is when we refund and how.
Before execution starts
If you have paid and execution has not started, you can cancel via WhatsApp and receive a full refund (5 JOD).
When we cannot fulfil the order
If we are unable to fulfil the order for any reason on our side, we refund the full amount.
- Order rejected for breaching the terms or inappropriate content: full refund if already paid.
- Invalid link or private Reel: we ask for a valid link first; if none is provided within 48 hours we refund.
After execution starts
Once execution has started the payment is non-refundable, because the campaign is already live. If the campaign does not reach the agreed quantity due to an error on our side, we complete the quantity or refund the remaining part proportionally.
Not covered
No refund is due if the Reel is deleted or hidden, the account is switched to private after execution starts, or Instagram changes how the counter is displayed.
How refunds are made
Refunds are returned by the original payment method within 3–7 business days after approval. The order tracking page then shows the status "Refunded". Contact: WhatsApp 0781181107.